TERMS OF USE AND PRIVACY POLICY
GENERAL
This Privacy Policy describes the body of rules that apply to the use of the Lojong mobile application, ("Lojong" or "we" or "us") for Android and iOS mobile devices, developed and distributed by UNISOLLUS Lda. Before using the application or subscribing to the service, please be sure to read this document in its entirety. The use of these services should only be done in accordance with this document.
Lojong is a mobile application that provides daily quotes, animated videos, and guided meditations, with the aim of improving the well-being, relaxation, and quality of life of its users.
By installing the application, you confirm that you have read and agree to the practices and conditions described in this Privacy Policy. We will be free to change the set of rules contained in this term at any time by posting those changes, and use after that will imply that you still agree to the Privacy Policy and its changes. The latest Privacy Policy will always be available on the Play Store (Android) and the App Store (iOS) and it is your duty to be informed and check it regularly.
DATA WE MAY COLLECT
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Name, email, phone id, timezone, location. The information that we request will be retained by us on https://applojong.com and used as described in this privacy policy.
We may collect and process the following data about you:
• Personal data including, for example, your name, e-mail address, password, and in certain instances, telephone number, data about your usage of the Products, data you provide in connection with your usage of the Products, and data collected by tracking technologies as further described in section 4 below that may identify you as an individual or allow online contact with you as an individual.
• Facebook profile information, such as name, email address, and Facebook ID, if you choose to log in to the Products through Facebook.
• Google profile information, such as name, email address, and Google ID, if you choose to log in to the Products through Google.
• Device information such as operating system version, device type, and system performance data.
• Data collected via tracking technologies, as fully described in section 4.
If you choose to engage with the “My Progress” feature, we will collect and store your responses to both the Perceived Stress Scale questionnaire and free-form text box.
• If you choose to invite a friend to use the Products using our Invite system, we will ask you for their name and email address. We will use this data to invite him or her to join the Products. We store this data for the sole purpose of sending invitations and tracking the success of our Invite program. If your friend would like us to delete his or her data, they can do so by opting-out as described in each invitation or by contacting us at contact@lojongapp.com.
TRACKING TECHNOLOGIES
Lojong and our analytics partners use technologies such as cookies, beacons, tags, and scripts to enable a service to recognize your device so you don't have to provide the same data several times during one task, to recognize that you may have already given a username and password so you don't need to do it for every web page requested, and to measure how people are using the Products.
We use local storage, such as HTML5, to store content data and preferences. Third parties with whom we partner to provide certain features on the Products also use HTML5 to collect and store data. Various browsers may offer their own management tools for removing HTML5.
We partner with third parties, such as Facebook and Google, to manage our advertising of the Products on other sites or platforms as well as across your other devices based on your past visits to our Website. Our third party partners may use technologies such as cookies to gather data about your activities within the Products to deliver such advertising to you, such as retargeting ads. We do not respond to do-not-track signals. For more data about interest-based ads, including how to opt-out of having your web-browsing data used for behavioral advertising purposes, please visit www.aboutads.info/choices. Please note that this does not opt you out of being served ads. You may continue to receive generic ads on these third party platforms. You may also opt out of receiving ads across devices by adjusting your ad preference in your Google account.
We use third party trackers to let us know when users have visited the Products by “clicking-through” our sponsored advertising or content hosted on third party platforms. The Products use Google Analytics code to gather statistical data. Google Analytics sets cookies to help us accurately estimate the number of visitors to the Products and the volumes of usage of the Products. This is done to ensure that the Products are available when you want them and are fast. For more data on how Google Analytics processes this data, visit www.google.com/analytics.
Link to the privacy policy of third-party service providers used by the app:
MOBILE ANALYTICS
We use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record data such as how often you engage with the Products, the events that occur within the Products, aggregated usage and performance data, and where the Applications were downloaded from. We may link the data we store within the analytics software to any personal data you submit within the mobile application.
HEALTH DATA IN HEALTHKIT
In addition, Lojong may also write data to the Apple HealthKit database for mindfulSession (The duration of the completed meditation) with the Lojong app.
Lojong cannot write data in the Apple HealthKit database unless you specifically grant access.
REGISTRATION, PAYMENT AND PERSONAL INFORMATION
The User will register using their email address, creating a username and password to access the application. The User is responsible for maintaining the confidentiality of their password and the information provided to Lojong. Registration via Facebook, Gmail, or other third-party services is also available. By logging in through such platforms, the User automatically agrees to the collection of their data from these services.
To install Lojong, the User must be registered and logged into the App Store or Play Store (depending on the device used), so no additional information is required. By installing Lojong, the User acknowledges and agrees to the App Store or Play Store Privacy Policy and Terms of Use, as they have previously accepted these terms.
Lojong does not have access to or responsibility for the security and privacy of the User's data collected by these platforms. When a User chooses to unlock the full content through a monthly or annual subscription, Lojong only receives payment confirmation and does not have access to the credit card details used in the transaction.
Therefore, any issues related to User information (security, privacy, legal claims, etc.) must be addressed directly with the App Store (iOS) or Play Store (Android), as they manage this data. Lojong is not liable for any damage or loss of any nature that may arise from access to Users' personal data.
Trial Period Lojong may offer a free trial period for new Users. The duration of this trial may vary and is specified at the time of subscription. During the trial period, the User will have access to premium content without charge. After the trial ends, the subscription will be automatically renewed, and the User will be charged the applicable subscription fee unless the trial is canceled before its expiration.
To avoid being charged, the User must cancel the trial at least 24 hours before the trial period ends through the subscription settings in the App Store (iOS) or Play Store (Android). Once the trial is canceled, the User will lose access to premium content at the end of the trial period.
Subscription Renewal and Cancellation Subscriptions are automatically renewed via the App Store or Play Store. This automatic renewal can be canceled at any time through the account settings of the respective store. The User must cancel at least 24 hours before the renewal date to prevent charges for the next billing period.
The subscription is personal and non-transferable. The same subscription can be used on all supported devices owned by the subscriber but must not be shared with other users. Sharing or publishing subscription credentials may result in service termination without refund, in addition to possible legal actions.
By downloading the application, the User declares they are legally capable of entering into agreements and are over 18 years old. Minors under 18 may only use the application if assisted and/or authorized by their parents or legal guardians.
HOW CAN YOU ACCESS, RECTIFY, UPDATE, LIMIT, DELETE YOUR PERSONAL DATA?
Without prejudice to the provisions of the personal data protection legislation, the holder of the personal data may do so, directly or by written request, addressed to the respective Responsible for processing, through the following means and contacts:
Email support: contact@lojongapp.com
Or you may directly effect the deletion of data through the link below. Simply log into your account and confirm the deletion.
https://lojongapp.com/delete-account
SUPPORT
Support can be reached at contact@lojongapp.com.
INTELLECTUAL PROPERTY
The entire contents of Lojong are the exclusive property of UNISOLLUS LDA.
Any kind of modification, reproduction, total or partial, permanent or temporary, free or uploaded, of the audio content of the guided meditations is prohibited without the prior express consent.
NEWSLETTERS OR OTHER ELECTRONIC COMMUNICATIONS
By logging in to the app you agree to receive e-mail newsletters or promotional materials from us, if you wish to unsubscribe from e-mail newsletters or promotional materials, please send an e-mail to contact@lojongapp.com.